When do I get Het Mooiste Speelgoedboek with my order?
Starting October 7, we include our toy book Het Mooiste Speelgoedboek for free with every order. You don't need to add it to your cart yourself. Our warehouse automatically packs a copy with your order while supplies last.
Can I order Het Mooiste Speelgoedboek separately?
No, Het Mooiste Speelgoedboek isn't available separately. Starting October 7, you'll get a free copy with your order while supplies last.
Want to browse for some inspiration right away? Check out the online version.
Will I get another copy of Het Mooiste Speelgoedboek if I place another order?
Yes, we automatically include a copy with your next order too, while supplies last.
If you already have the book and don't need another copy, just send an email to info@ilovespeelgoed.nl and we'll make sure you don't get a second one.
Can I get an extra copy?
We want as many parents and kids as possible to enjoy Het Mooiste Speelgoedboek, and we have a limited print run. Would you like an extra copy? As long as supplies last, you'll get another copy with your next order.
We're sorry you didn't get Het Mooiste Speelgoedboek! Something probably went wrong while packing your order.
Just reach out to our customer service team at info@ilovespeelgoed.nl and we'll be happy to help.
Send an email to info@ilovespeelgoed.nl with the name of your organization, how many copies you'd like, and the delivery address.
We have a limited print run, so we look at each request individually and can't guarantee that we'll have extra copies available. If we can help you out, we'll let you know when the books are on their way.
Is there an online version of Het Mooiste Speelgoedboek?
Absolutely! You can find the online version at ilovespeelgoed.nl/boek.
In the online version, you can click right on any item to go straight to that product in our online store.
How do I find an item from Het Mooiste Speelgoedboek on your website?
Every item in Het Mooiste Speelgoedboek has its own item code underneath it (9191xxx).
Type that code into the search bar on ilovespeelgoed.nl to go straight to the right item. You can also open the online version of the book at ilovespeelgoed.nl/boek and click on the item there.
Some item codes take you to a page with several versions of an item - like the individual Stapelstein stepping stones, so you can pick your favorite color.
The QR code isn't working. What should I do?
Having trouble scanning the QR code? Open your phone's camera and point it at the code. Make sure there's enough light and hold your phone steady about 15 to 20 cm above the code.
Still not working? There are two other ways to find the item:
- Enter the unique item code (9191xxx) in the search bar on ilovespeelgoed.nl.
- Open the online version of Het Mooiste Speelgoedboek at ilovespeelgoed.nl/boek, flip to the right page, and click on the item you're looking for.
I can't find an item using the search bar. What now?
First, double-check that you typed the item code in right. You can also try searching by the item's name or brand.
Still no luck? Open the online version of Het Mooiste Speelgoedboek at ilovespeelgoed.nl/boek, flip to the right page, and click on the item.
If you can't find it there either, the item may be sold out or may not have arrived at our warehouse yet.
Feel free to email our customer service team at info@ilovespeelgoed.nl. We're happy to help or look for a great alternative together.
The link in the online book goes to an error page (404). Why is that?
The item may be sold out or may not have arrived yet. A few items in Het Mooiste Speelgoedboek have a later delivery date.
Want to know when an item will be in stock, or looking for a nice alternative? Our customer service team is happy to help.
Just send an email to info@ilovespeelgoed.nl.
Are all items from Het Mooiste Speelgoedboek available right away?
Almost all items in Het Mooiste Speelgoedboek are in stock right away. Just a few exceptions will arrive over the coming weeks.
We recommend checking our online store for the most up-to-date stock status.
Curious when a sold-out item will be back in stock? Email our customer service team at info@ilovespeelgoed.nl. We're happy to help!
I see a different price on the website than in the book. Why is that?
In Het Mooiste Speelgoedboek, we use colored hearts to show which price range an item falls into.
Prices can change over time, so the current prices in our online store always apply.
Are there discount codes or promotions in Het Mooiste Speelgoedboek?
No, there are no discount codes or special promotions in Het Mooiste Speelgoedboek.
The book is all about holiday inspiration. We've gathered our favorite items, special finds, and the best gift ideas for you.
It's our way of helping you find the right gift for every child.
How do I create an online wishlist?
Create a free account on ilovespeelgoed.nl and click the little heart on your favorite items to add them to your wishlist.
You can make multiple wishlists and easily share them with grandparents, aunts, uncles, and friends. That way, everyone knows what's on the wishlist and you avoid duplicate gifts.
Tip: let your kids circle or cut out what they'd love to get in Het Mooiste Speelgoedboek. Then just use the item codes to add everything to your online wishlist in no time.
Will my order arrive on time?
We do everything we can to get your order to you as quickly as possible. In November and December, both our warehouse and the shipping carriers are extra busy, so delivery can sometimes take a little longer than usual.
Our advice? Order your gifts well before Black Friday. We don't take part in Black Friday ourselves, but the carriers are extra busy around that time.
Ordering early saves you last-minute holiday stress and gives you the best chance of having all your gifts home in time.
My question isn't listed here. What should I do?
Check out all of our other frequently asked questions here. Can't find the answer you're looking for? Just reach out to our customer service team at info@ilovespeelgoed.nl.
We're happy to help!